Clinic Operations

Sell more than kashfs

Every service the clinic offers, priced and bookable

Service catalogue

Consultation

500EGP

15m

Facial cleanse

800EGP

30m

Filler

3500EGP

45m

Laser

1200EGP

20m

The problem

Your clinic offers packages, procedures, and injections - but the phone still says 'kashfy' and the price still ends up as 'ask when you get here'. Patients hesitate because they don't know what they're buying.

Services Catalogue

Every service you sell is a card in the catalogue: name in Arabic and English, price, duration, an optional description, and a category. Once it's there, the AI knows about it: 'how much is filler?' gets answered without a human, and 'can I book a facial for tomorrow' gets slotted into the right 30-minute window on the right doctor's calendar.

The catalogue also drives revenue. Every closed visit is tagged with the service that was performed - so the finance report doesn't just show 'you made 84,500 EGP this week', it shows '38,000 from consults, 26,000 from fillers, 14,500 from lasers, 6,000 from cleanings'. That's what you need to decide which service to promote next.

You can hide a service from public booking (so patients can't book it on WhatsApp) while still tracking it internally. Useful for procedures you only offer to existing patients, or services that need a phone consult before scheduling.

Inside

  • Bilingual name and description per service
  • Price and duration used by the AI when quoting or booking
  • Show or hide any service from public / WhatsApp booking
  • Grouped into categories (skincare, injectables, procedures...)
  • Insurance-specific overrides when patients use a card
  • Feeds directly into the revenue report and reviews
  • Reuse in the branded clinic page as your service menu
  • Duration honored on the appointment board - no half-booked slots

Who this is for

A

Dermatology / aesthetic clinic

Fillers, botox, lasers, peels - each at its own price and duration. Patients booking on WhatsApp get accurate quotes and their slot is the right length automatically.

B

Dental practice

Cleaning, filling, root canal, veneers - all with different chair times. The catalogue keeps the booking flow honest so the dentist doesn't run 90 minutes late by 3pm.

C

Multi-doctor GP with add-ons

Basic consult + optional lab / injection add-ons. Patients see the base fee up front and add-ons get quoted on top when the doctor recommends them.

Common questions

Can I set a service's price in a range instead of one number?

Yes - each service supports a 'from' price for when the final cost depends on quantity or complexity. The AI communicates it as 'starting from X'.

How does the AI quote insurance prices?

It reads the patient's insurance during the WhatsApp conversation and applies the per-insurance override you set on the service.

Can services be doctor-specific?

Yes. If only Dr. Sara does fillers, the service is tagged to her and won't get booked with anyone else.

What if I change a price mid-month?

New bookings use the new price. Existing bookings keep the price they were quoted at. Reception can override on the appointment card if needed.

Ready to run services catalogue on Kashfy?

First 50 bookings free. No card, no clock.

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