AI & Communication

The receptionist that never sleeps

Your clinic's WhatsApp answers itself, 24/7

Meta
Verified
Kashfy Clinic
Hi, I want to book for tomorrow
Sure 👋 With Dr. Ahmed or Dr. Sara?
Dr. Ahmed
Perfect. He's free tomorrow at 4:00pm or 6:30pm. Which works?
Kashfy typing…

The problem

Your clinic's WhatsApp gets 100 messages a day. Reception can't reply to all of them, so bookings are lost, patients ghost, and the clinic loses money it never even knew existed.

WhatsApp AI Booking

The WhatsApp AI is Kashfy's front door. Your clinic gets its own dedicated inbox on Kashfy's Meta-verified WhatsApp Business number - no number porting, no setup. Patients message a single trusted number and the AI replies instantly. They don't know they're talking to an AI unless they ask. It answers like a good receptionist would: warm, professional, and to the point.

It handles the entire booking lifecycle. A new patient asks 'how much is a consult with Dr. Ahmed', the AI answers with the price and the earliest available slot. They book it. The AI confirms, adds them to the appointment board, and schedules a 24-hour reminder. If they need to reschedule the day of, the AI does that too - without waking anyone up.

When the AI hits its limit - a genuine medical question, an unusual insurance case, an angry complaint - it hands off to a human. The full conversation history goes with it, so the doctor or reception picks up right where the AI left off. No 'please tell us again what you were asking about'.

Inside

  • Meta-verified WhatsApp Business number - no setup required
  • Books, reschedules, cancels visits without any human involvement
  • Quotes prices per doctor, per service, per insurance card
  • Understands Egyptian dialect, franco-Arabic, and misspellings
  • Confirms bookings, sends reminders, and follows up on no-shows
  • Escalates to a human with full context when genuinely stuck
  • Every conversation logged on the patient profile - forever
  • Same AI runs on the website widget, so answers stay consistent
  • Works 24/7 including public holidays and weekends

Who this is for

A

Overloaded solo doctor

The doctor's phone rings all day. Now WhatsApp handles bookings, prices, and reminders without them - so the doctor's phone is only for medical questions.

B

Multi-doctor clinic with a single reception line

Reception can't keep up with 300 messages/day across 6 doctors. Kashfy handles 90% of them - reception only touches the 10% that actually need a human.

C

Growing clinic ready to scale

You're getting more inquiries than you can handle and hiring more staff sounds expensive. The AI is your first hire - and it doesn't take vacations.

Common questions

How do patients reach my clinic on WhatsApp?

Kashfy provides a Meta-verified WhatsApp Business number. Your patients message that number and are routed to your clinic's inbox automatically.

What if the AI answers wrong?

Every conversation is visible in the dashboard in real time. You can jump in mid-conversation and correct it, and the AI learns from the correction.

Can patients still reach a human?

Yes. They can ask for one directly, or the AI will hand off automatically when needed. Reception's inbox shows all handoffs with full context.

How is this different from a plain chatbot?

It's not scripted. It uses your live schedule, service catalogue, and insurance rules to answer accurately. And it's tuned for Egyptian dialect specifically.

Ready to run whatsapp ai booking on Kashfy?

First 50 bookings free. No card, no clock.

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