WhatsApp auto-reply for clinics in Egypt
Kashfy is a WhatsApp auto-reply that understands Egyptian Arabic and books for the patient by itself, on your clinic's own number, around the clock. Not a fixed greeting, and not a button bot.
Three kinds of WhatsApp auto-reply
Same patient, same message: "how much is the visit with Dr. Ahmed, and is there a slot tomorrow?" Here's what each one does with it.
The WhatsApp Business app's auto-reply
A greeting and an away message with fixed text, plus quick replies you pick by hand.
It doesn't understand what the patient wants, can't see the doctors' schedule and can't book.
A button bot
A menu: "press 1 to book, 2 for prices".
The moment the patient types in their own words ("I want to book tomorrow morning") it stalls or sends them back to the menu.
Kashfy
Understands free text, Franco and voice notes, reads your live schedule and prices, and books, reschedules and cancels by itself.
Medical questions aren't its job: it hands them to your team with the whole conversation.
What Kashfy's auto-reply does
- Answers on your clinic's own WhatsApp Business number, on Meta's official API, with a number per branch if you want
- Books, reschedules and cancels on the doctors' real schedule
- Quotes the price per doctor and per service
- Understands Egyptian Arabic, Franco, typos and voice notes
- Sends a reminder 24 hours before, and the patient confirms or cancels in one tap
- Hands over to your team with the full conversation when it needs to
- Works 24/7, including holidays and weekends
- Every conversation is saved on the patient's file
How to turn it on
- 1
Connect your clinic's number
In settings, connect your clinic's WhatsApp Business number on Meta's official API. Kashfy doesn't give you a number; patients keep writing to the one they know.
- 2
Add doctors, hours and prices
The auto-reply books from your schedule and quotes your prices, so it answers correctly from the first message.
- 3
Teach it your clinic's rules
Upload your cancellation policy and pre-visit instructions to the knowledge base, and it answers with them.
Frequently asked questions
What is a WhatsApp auto-reply for a clinic?
Software that answers patients on the clinic's WhatsApp without someone at reception typing. In the WhatsApp Business app it's a fixed greeting or away message. In Kashfy it's an AI that understands the message, checks the schedule and books the appointment.
Can I keep my clinic's current number?
Yes. You connect your clinic's own WhatsApp Business number on Meta's official API, and a number per branch if you want. Kashfy never gives you a shared number. Without a connected number there's no WhatsApp, but you can run a free Telegram bot.
Does the patient know a computer is answering?
Yes. Before the AI replies, the patient is told that Kashfy answers for the clinic and agrees to it. Anyone can ask for a person at any time.
What if a patient asks a medical question?
It doesn't give medical advice. It hands the conversation to the doctor or reception with everything said so far, so they pick up where it stopped.
Does it understand voice notes?
Yes. Voice notes are transcribed with a model built for Egyptian Arabic, and it replies to the text.
How much does it cost?
The WhatsApp auto-reply is on every plan. Plans start at 799 EGP a month, priced per booking rather than per doctor, and the first 30 bookings are free.
Let your clinic's WhatsApp answer itself
The first 30 bookings are free, with no card and no time limit.
